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Billing & Subscriptions

Cancellation & Refund Policy

Last Updated: October 24, 2026

Thank you for using Live GMP (livegmp.com). This policy outlines our terms regarding our free tier services, Pro memberships, billing, cancellations, and refund eligibility.

1. Free Platform Access

The vast majority of Live GMP features — including live IPO GMP tracking, subscription status data, IPO allotment verification links, tools, calculators, and educational courses — are 100% free of charge. No payment details are required to browse, track, or learn on our platform.

2. Paid & Pro Subscriptions

Live GMP may offer optional paid “Pro” or “Premium” tiers providing enhanced features such as ad-free browsing, advanced screener filters, real-time instant SMS/WhatsApp alerts, and priority data updates.

  • All subscription fees are stated transparently in Indian Rupees (INR) inclusive of applicable taxes.
  • Subscriptions are billed in advance on a recurring monthly or annual basis depending on the plan selected.

3. Subscription Cancellation

You may cancel your paid subscription at any time directly through your account dashboard or by contacting our support team at support@livegmp.com.

Upon cancellation, your subscription will remain active until the end of your current paid billing period, and no further renewal charges will be applied.

4. Refund Eligibility

Due to the immediate access nature of digital financial data and real-time feeds, refunds are generally evaluated under the following conditions:

  • Technical Outages / Inability to Access: If a technical fault on our platform prevents you from accessing your paid Pro features and our technical team cannot resolve it within 72 hours of your report, a pro-rata refund will be issued.
  • Duplicate / Erroneous Billing: In the event of duplicate billing or accidental overcharge due to gateway discrepancies, the duplicated amount will be refunded in full.
  • Refund Window: Any refund request must be submitted in writing within 7 days of the transaction date.

5. Processing of Refunds

Approved refunds are processed to the original payment method (Credit Card, Debit Card, UPI, Net Banking) used during purchase. Depending on your bank or payment gateway, refunded amounts typically reflect within 5–7 business days.

6. Contact Billing Support

For any questions regarding billing, charges, or cancellation, please email:

Email: support@livegmp.com